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NetSuite E-Commerce -- Commerce as a Service
https://www.youtube.com/watch?v=87Jb-Tm_4AM
This video provides an overview of the NetSuite E-Commerce support capabilities. It demonstrates how you can use NetSuite Commerce as a Service offering to grow your web business. NetSuite CaaS provides you the capability to market, sell, fulfill, invoice and service customer orders, all on line and integrated via a single product.
English Transcript
0:00 over
0:04 net sweet e-commerce provides the power to grow your web business
0:08 without increasing business complex today
0:11 from marketing to initial customer visit to placing an online order
0:16 to fulfilment to invoicing and service net sweet streamlines your entire
0:20 business process
0:22 from intent to cash to customer service
0:26 let's see how ramzi products a manufacturer that is expanding their
0:29 business by selling directly to consumers
0:32 is using net sweet e-commerce to run their business and their e-commerce
site
0:37 in this example a customer receives a marketing email
0:41 and simply clicks the embedded link to begin shopping for a popular product
0:46 the dynamic net sweet hosted web store features high-end functionality
0:51 and an intuitive online shopping experience that makes it
0:54 easy for customers to search products chat live with customer assistance
0:58 and do business across multiple languages and currencies
1:03 net Suite helps merchandisers convert more visitors to sales
1:07 with prominent featured product positioning promotional discounts and
1:11 recommendations
1:13 net sweet unified solution puts all product information in one place
1:18 allowing customers that were interested in an item
1:21 too quickly drill down for multiple images available colors:
1:25 related items and much more
1:30 with the powerful database capabilities built into net sweets Website
Content
1:34 Manager
1:35 the website is always in sync with the rest of the business
1:39 integrated publishing tools provide the ability to make quick changes to
the
1:43 website
1:44 insuring that visitors see relevant real-time content
1:49 convenient full-service shopping cart functionality
1:52 streamlines customer purchases with an intuitive shopping experience
1:56 automatic tax calculation and integrated FedEx
2:00 USPS and UPS functionality that provides real time shipping rates
2:06 returning shoppers enjoy the convenience up secure checkout
2:09 in one simple step with stored address and payment information
2:13 which can include payment through a variety of credit cards
2:17 as well as support for Pay Pal and Google Checkout
2:23 to fast-track the Order to Cash process and improve customer satisfaction
2:28 the system automatically flows new orders to accounts receivables
2:32 and warehouse departments and instantly reflects changes and inventory
levels on
2:36 the website
2:39 net sweet enables managers to process orders all at once
2:43 or drill in on a particular order for approval
2:46 based on established business rules
2:49 manual reentry and order processing errors disappear with net suites
2:54 complete
2:54 integration up order and fulfillment management including
2:58 full pic pack and ship capabilities at the warehouse level
3:02 for reduced inventory costs and better customer service
3:05 net sweet continually tracks ordered items against available inventory
3:10 and one supply runs out the item is automatically marked
3:14 as out of stock on your website
3:17 when an order has been fulfilled net sweet makes it easy to
3:21 instantly print a shipping label and provide the customer with tracking
3:24 information
3:26 met suite provides complete self-service access to order and delivery
status
3:31 as well as payment and demographic information
3:35 customers even have the ability to create their own return requests
3:39 and the system will manage the return process and refund automatically
3:44 net sweets role-based dashboards deliver unparalleled transparency
3:49 for everyone in the organization allowing the executive team
3:53 to monitor e-commerce performance alongside broader financial and business
3:57 metrics
3:59 built in sight analytics and reporting features
4:02 give the e-commerce manager clearer insight into the performance of online
4:06 marketing efforts
4:07 and enable 121 and aggregate analysis
4:10 a visitors browsing and shopping habits
4:14 strong marketing tools with the Nets weeds e-commerce platform
4:18 allow marketers to run a variety of marketing campaigns
4:21 including email campaigns paid search campaigns
4:24 affiliate marketing campaigns and more
4:27 they can track their success rates costs and return on investment
4:32 additionally powerful search engine optimization capabilities
4:36 hope insurer web site's rank high on natural search ranking
4:42 net sweet e-commerce enables you to reach more customers
4:45 sell more products efficiently and accurately fulfill orders
4:49 and drive customer satisfaction across multiple web sites
4:53 channels and international regions
4:56 to learn more about net sweet e-commerce please contact us today